Q1. Are you trading company or manufacturer?
We are manufacturer, and also provide the business solution to all the friends.
Q2. Do you have quality certificate?
Yes we have CE, SGS etc.
Q3. What's the delivery time?
Around 20~30days, however, based on order.
Q4. Can you help us to buy other goods?
Sure of that, it is our honor to work for you, and control the goods quality.And we have helped many our clients to open factory.
Q5. What's payment terms ,trade terms you accept ?
Usually we appreciate T/T 30% deposit , then 70% balance is paid before shipment , we usually offer fob ningbo price .but we also accept other way like L/C , wetern union ,and do CFR&CIF etc.
Q6. Does it easy to operate and what can i do if it doesn't work?
First ,our machine is stable and easy to operate,what you do is just learn some basic thing like loading the raw material,and start the machine .And we will sent you manual and video ,we suggest you to come to visit our factory to learn more thing by yourself , and if there is something goes wrong , you can call us ,video-chat ,email us .And we will give solutions within 36 hrs .Our engineer also can be distributed to overseas as you required.
Q7. If the machine's spare parts broken ,where can i get ?
We will give you the spare parts which is vulnerable , and some critical parts like gear box , our quality is good ,in case it broken within one year ,we will sent you for free.